Consulting
The work usually starts the same way. A process that made sense when the company was smaller, now run five different ways by five teams, and nobody can say which number is the real one. I map how it actually runs, then rebuild it.
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2 weeks
Diagnostic
Who it's for
You know the operation is slow, but not where. Every team has a theory and none of them agree.
How it works
I sit with the people who do the work and map the process the way it actually runs, not the way the documentation says it runs. Then I measure where the time goes.
What you get
- A map of the process as it really works
- Where the time goes, measured rather than estimated
- The few steps that cause most of the delay
- What each fix would cost, in effort and in calendar weeks
Not for
When you already know what is broken and want it fixed. Skip to the project.
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8–12 weeks
Project
Who it's for
You already know what's broken. You want someone to rebuild it, not to write you a recommendation.
How it works
I redesign the process and build the automation inside your tools, next to your team. You watch it run before anyone hands it over.
What you get
- The process running the new way, with owners named
- The automation running in your accounts, not mine
- The people who run it trained on it
- A short written record of what changed and why
Not for
When nobody internally has time to be involved. This does not survive as an outsourced project.
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Monthly
Advisory
Who it's for
You have a team doing the work. You want someone who's already done it looking over it every week.
How it works
A standing call every week, plus review of whatever you send between calls.
What you get
- A standing hour every week, plus written review of whatever decision is on your desk
- A second opinion from someone with no stake in the org chart
Not for
When you need hands on the work. That is the project.
Where I've done this
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3 months → 1 week
to get product and model data from PIM onto live pages, after I redesigned the process and automated the handoffs.
BRP
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54.6%
fewer 404s year over year, and 53% more weeks with none at all, after we named an owner per surface and put QA in front of publish.
BRP
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99.4%
SLA across a thousand-plus content requests. Over 409 days that added up to 1,483 working days handed back to the teams waiting on us.
Shopee LATAM
Industries I've worked in
- Construction
- Consumer electronics
- E-commerce & marketplaces
- Education & training
- Logistics
- Manufacturing
- Marketing & communications
- Media & publishing
- On-demand delivery
- Powersports & recreational vehicles
- Retail
- Technology & SaaS
I was on payroll for all of these. Employee, not consultant. The numbers are still mine, but I want to be the one who says it, before the logos say something else.
From people I've worked with
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… His proactive attitude and ability to find solutions in challenging situations are invaluable to the team's success …
Everaldo is an exceptional professional, and I have the pleasure of working with him at BRP. His proactive attitude and ability to find solutions in challenging situations are invaluable to the team's success. Everaldo's dedication, positive attitude, and passion for his work make him an asset to any team.
Worked together
Andressa FelixAgile Project Management | E-commerce Operations | Product Manager, BRP
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… With a unique perspective on processes and a deep understanding of digital dynamics, he has been a key contributor to optimizing our operations …
Everaldo is an excellent professional. With a unique perspective on processes and a deep understanding of digital dynamics, he has been a key contributor to optimizing our operations. His ability to lead cross-functional teams and foster a collaborative environment highlights his competence and commitment to delivering results. He not only delivers exceptional outcomes but also raises the bar for the entire team with his strategic and hands-on approach to project management and user experience.
Worked together
Anderson ValadaresE-commerce | Growth | CRM | CRO | Digital Experience
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… He is always seeking to improve and, as a self-taught person, has repeatedly gone beyond expectations …
Everaldo is an extremely creative professional. He is always seeking to improve and, as a self-taught person, has repeatedly gone beyond expectations. He is also great with people, always good-humored and attentive to everything that is shared. It was a privilege to work with such a dedicated professional.
Former manager
Igor LimaLearning & Development | Early Career Programs
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… He transforms manual, repetitive processes so the team can save time and focus on delivering higher quality.
Everaldo continually looks for ways to automate and optimize day-to-day operations. He transforms manual, repetitive processes so the team can save time and focus on delivering higher quality.
Worked together
M. Godoy
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When I hit a blocker, Everaldo shows up not only with a solution, but with a better one …
When I hit a blocker, Everaldo shows up not only with a solution, but with a better one. He thinks about the person who will use the work next and puts the team's outcome ahead of personal recognition.
Worked together
A. Felix
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The tools and automations Everaldo created save us a great deal of time and prevent mistakes …
The tools and automations Everaldo created save us a great deal of time and prevent mistakes. His work has made a significant difference to our routine.
Worked together
E. Caron
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Everaldo is always willing to help and solve problems as efficiently as possible.
Worked together
D. Laframboise
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… He quickly became a valuable and important part of multiple initiatives that improve many areas of our day-to-day work.
We're really lucky to have Everaldo on the team. Everything he brings makes him a unique and special player. He quickly became a valuable and important part of multiple initiatives that improve many areas of our day-to-day work.
Worked together
Y. Atala